- The "Best Consumed" information shown on the website indicate the number of days from the date of manufacture to the best consumed by date. Consequently, given that we require a certain number of days for post-manufacture quality assurance and internal distribution/sales, the number of days remaining at the time of purchase may be shorter than the number of days indicated on the website. Please confirm the best consumed by dates of the individual items and consume accordingly.
- "Best Consumed" figures have been set, pursuant to the laws of Japan, on the basis of "bacteriological testing," They indicate the timeframe in which the product's quality and taste will be sufficiently maintained, provided, however, that it has been stored in accordance with specified methods. Therefore, even if a product has gone past its best consumed by date, it does not automatically become unfit for consumption.
Contact Form
- Please use this form if you have an inquiry or wish to send us a message. We accept messages in English, Chinese and Japanese.
- This form cannot be used to place orders. If your inquiry relates to an existing order, please be sure to record the Order ID.
- Please refer to "Handling of Personal Information by Toraya Group" for details on how we handle personal information.
- To ensure you receive our reply, please add the domain "toraya-group.co.jp" to your contacts.
We appreciate your understanding that it may take several days to respond and that we may not be able to address certain inquiries.