Notification Based on the Act on Specified Commercial Transactions (Mail Order Sales)

Please find below basic information concerning Toraya/TORAYA CAFÉ Online Shop (Non-Japanese Versions).

Basic information

  • Seller :
    TORAYA Confectionary, Co., Ltd.
  • Operating Officer :
    Mitsuhiro Kurokawa, Representative Director and President
  • Address :
    4-9-22 Akasaka, Minato-ku, Tokyo, 107-8401, Japan Akasaka MK Building 2F,
    4-9-9 Akasaka, Minato-ku, Tokyo, 107-0052, Japan

Point of Contact

  • Order Reception Center :
    Telephone (from outside Japan): 81-3-3408-4121
    Telephone (from within Japan): 03-3408-4121
    For inquiries, please click here.
  • Non-Commodity Charges :
    Please refer to the Terms of Service by clicking here.
  • Method and Time of Payment :
    Please refer to the Terms of Service by clicking here.
  • Cancellation, Return, Exchange and Refund :
    Please refer to the Terms of Service by clicking here.
  • Shipping Charges and Approximate Delivery Time :
    Please refer to the Terms of Service by clicking here.